Privacy Policy

Privacy Policy

Last updated: 4.1.2026, Zurich

1. Introduction

Protecting your personal data is important to me. This Privacy Policy explains how personal data is collected, used and protected when you visit this website or get in touch with Kaya in Balance.

This policy is based on the Swiss Federal Act on Data Protection (revFADP / nDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The controller responsible for data processing on this website is:

Kaya in Balance
Karolina Pomichalkova
Zurich, Switzerland
Email: kaya.energybody@gmail.com

If you have any questions regarding data protection, you can contact me at the email address above.

3. Personal Data Collected

I only collect personal data that is necessary to provide my services and respond to inquiries. This may include:

  • Name

  • Email address

  • Message content and any information you voluntarily share

  • Information provided when requesting sessions, programs, bundles or vouchers

  • Technical data such as IP address, browser type, date and time of access

4. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Responding to inquiries and communication requests

  • Arranging and providing sessions, programs or services

  • Managing client relationships and follow-up communication

  • Operating and improving the website

  • Ensuring website security and functionality

Your data is not used for automated decision-making or profiling.

5. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases:

  • Your consent (e.g. when contacting me via a form or email)

  • Pre-contractual measures (e.g. responding to service inquiries)

  • Legitimate interest (e.g. secure and functional operation of the website)

You may withdraw your consent at any time by contacting me.

6. Contact Forms and Email Communication

When you contact me via the website forms or by email, your information is used solely to process your request and communicate with you. The data you provide will not be shared without your consent and will not be used for marketing purposes.

7. Booking and Scheduling Services

For appointment scheduling, third-party services such as Acuity Scheduling may be used. When using these services, your data is processed according to the privacy policies of the respective providers.

I recommend reviewing the privacy policy of Acuity Scheduling for further information.

8. Cookies and Website Analytics

This website may use cookies that are necessary for its technical operation. Cookies are small text files stored on your device.

If analytics or tracking tools are used, this policy will be updated accordingly. At present, no unnecessary tracking or profiling is carried out.

9. Third-Party Services

To operate this website and provide services, the following third parties may process data on my behalf:

  • Website hosting provider

  • Email service provider

  • Booking and scheduling tools

  • Contact form plugins

These providers process data only to the extent necessary and are contractually obligated to comply with applicable data protection laws.

10. Data Storage and Retention

Personal data is stored only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. Data that is no longer required is deleted or anonymized.

11. Data Security

Appropriate technical and organizational measures are in place to protect your personal data against unauthorized access, loss or misuse.

12. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data, where legally permissible

  • Request restriction of data processing

  • Withdraw consent at any time

Requests can be made by contacting me via email.

13. International Data Transfers

Some service providers may process data outside Switzerland or the EU. In such cases, appropriate safeguards are in place to ensure an adequate level of data protection.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes. The current version published on this website is always applicable.

15. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Karolina – Kaya in Balance
Email: kaya.energybody@gmail.com